Refund and Returns Policy
Effective Date: 21/04/2025
1. Overview
ShoeHunt Australia is strictly an affiliate price‑comparison platform. We do not process payments, ship products, or handle returns/exchanges. All purchases, shipping, returns, exchanges, and refunds are governed solely by the retailer’s policies.
2. Orders & Payments
- You complete your purchase on the retailer’s website.
- Payment is processed by that retailer; ShoeHunt Australia is not a seller.
3. Returns & Exchanges
- Please refer to the retailer’s Return Policy for instructions, eligibility, and time‑frames.
- Common requirements: item in original condition, within X days of delivery, proof of purchase.
- Contact the retailer’s customer service for:
- Return shipping labels
- Exchange procedures
- Refund processing times
Example Retailer Return Portal
4. Faulty or Damaged Goods
Australian Consumer Law entitles you to a remedy if goods are faulty, not fit for purpose, or don’t match description. Please contact the retailer directly to arrange a repair, replacement, or refund.
5. Contact Us
For questions regarding returns and refunds, please contact the retailer. For affiliate‑link issues, email info@shoeshunt.com.